Shipping Policy (Pan Canada)

1. Shipping Coverage

At this time, PeelnStick ships within Canada only.
We do not offer international shipping.

 

2. Order Processing Time

• Orders are processed within 24 hours after payment confirmation.

• Processing time excludes weekends and public holidays.

• You will receive a confirmation email after placing your order and a shipping confirmation email once your order has been dispatched.

 

3. Shipping Carriers

We ship orders using trusted third-party delivery services, including:

• Canada Post

• DHL

• UPS

Carrier selection depends on destination, shipping method, and operational requirements.

Once an order has been handed over to the carrier, delivery is subject to the carrier’s terms and conditions.

 

4. Shipping Fees

Shipping fees are calculated based on the total order value:

• Orders of CAD $15.00 or more:
  Free shipping

• Orders below CAD $15.00:
  Flat shipping fee of CAD $1.10

All prices are displayed in Canadian Dollars (CAD).

 

5. Estimated Delivery Times

Estimated delivery times within Canada:

• Standard Shipping:  4-5 business days

Delivery times are estimates only and may vary due to:

• Carrier delays

• Weather conditions

• Remote or rural delivery locations

• Peak seasons or public holidays

 

6. “Do Not Fold” Packaging Notice

All sticker orders are shipped with a “DO NOT FOLD” label clearly displayed on the package to help reduce the risk of damage during transit.

However:

• Handling instructions are provided as a request to the carrier

• Carrier compliance cannot be guaranteed

• We are not responsible for damage caused by carrier mishandling after dispatch

 

7. Tracking Information

• Tracking details will be provided by email once your order ships, where available.

• Tracking updates are managed by the carrier.

• Please allow 24–48 hours for tracking information to become active.

 

8. Incorrect or Incomplete Addresses

Customers are responsible for providing accurate and complete shipping information at checkout.

We are not responsible for:

• Delays caused by incorrect or incomplete addresses

• Orders delivered to the wrong address due to customer error

• Packages returned to sender

Additional shipping fees may apply for reshipment.

 

9. Lost, Stolen, or Delayed Packages

Once an order has been shipped, responsibility for delivery lies with the shipping carrier.

[Your Store Name] is not responsible for:

• Packages marked as delivered but not received

• Stolen packages

• Delivery delays caused by carriers

We will assist customers in filing a carrier claim where applicable; however, refunds or replacements are issued at our discretion.

 

10. Damaged Items

If your order arrives damaged, you must:

• Contact us within 24 hours of delivery

• Provide clear photos of the damaged item and packaging

Approved claims may result in a replacement or refund, at our discretion.

 

11. Shipping Restrictions

We reserve the right to:

• Cancel or refuse orders due to logistical or legal constraints

• Modify shipping methods without prior notice

 

12. Policy Updates

We may update this Shipping Policy from time to time.
Changes take effect immediately upon posting on our website.

 

13. Contact Information

For shipping-related questions, please contact us:

Email: peelnstick2026@gmail.com
Business Name: PeelnStick
Website: https://www.peelnstick.shop/